Mugure Mugo
Global Operations Partner, Lisnagol | DIRECT™
I have 10 years experience in business, 7 of which have been spent as a pioneering entrepreneur in BPO in Kenya. I would love to see Africa take a larger percentage of the global sourcing & outsourcing business opportunity – and I am strongly persuaded that the necessary skills and qualifications are available on our continent.
Together, through Lisnagol | DIRECT™, Lisnagol and PRECISS handle remote and turnkey outsourced projects for companies based in North America, Europe and other parts of the world. We work as a turnkey, on-demand back-office and research unit through which routine research tasks are performed efficiently on a daily basis, leaving clients to concentrate on more valuable and value-added tasks.
Lisnagol | DIRECT™ packages staffing, recruiting and outsourcing services “on-demand” with simple fixed rates and turnkey pricing. This creates lower participation threshholds than any other provider to date and it vastly opens up the audience of qualified staff on whom a client may call at a moment’s notice. Many client businesses need to ’start small’, ‘try it out’, ’see if it works’. Buyers like to know what it costs ‘up front’. Many buyers only have project-specific needs or project-driven scheduling. Many businesses experience peeks & troughs in staffing demands driven by seasonal sales and programming. At Lisnagol | DIRECT™ we made sure to figure this into the simple, turnkey, all-inclusive pricing we offer for a wide range of staffing and services options.
Along with our global view, our globally agile “on-demand” business model and our commitment to excellence, there is something else that sets Lisnagol apart – that is, the caliber of partners we work with and our collective commitment to integrity in our dealings and our commitment to social responsibility and “giving back” – in both our client and partner provider communities. Some people live to work. Some people work to live. To many is given the opportunity to do more. We are defined not by our income but by what we did with the talents afforded us to make a difference. And this lies at the heart of Lisnagol’s Corporate Social Responsibility (CSR) philosophy: “keep it simple. whatever you do, make a difference”.